FREQUENTLY ASKED QUESTIONS
___________________________________________________________________ |
Are Electronic Payments offered for Medicare Supplement Products? Yes. We offer Electronic Payment (EFT) and Electronic Remittance & Advice (ERA) for Medicare Supplement Products. Enroll here. ___________________________________________________________________ |
Must hospitalization be pre-certified for a person having a Medicare Supplement Policy? No. ___________________________________________________________________ |
What are the operating hours for Provider's access to the Online Service Center? The Provider Online Service Center is available at the following times: ___________________________________________________________________ |
How do I delete my online account? If you no longer wish to have access to policy and claim information through the Healthcare Provider Services site, please contact our Customer Service Center to delete your online account.
|